FAQ

Read one of the frequently asked questions below to learn more about building with ZAC Homes. If you still have questions you can contact us on 1300 350 793 or email sales@zachomes.com.au

Can we change / customise an existing House Plan?

Depends on how many changes are made; minor changes from a Standard Design that still resembles the base product would be classified as a Standard Contract Home. If major changes are required, we will Customise a Design for you.

Do you build in all areas of Sydney?

Our build area covers Sydney Metro and up to Newcastle.. Please get in contact if you are looking outside of these areas to find out if we can build your new home.

Can I build on a corner block?

Yes, no issue at all. We may have Standard Designs or we can Custom Design one to suit your requirements.

Can we build our own plans?

Yes. We can build your own plans, however this would be classified as a Custom Design and we will prepare a tender for you at a reasonable cost.

Can we put in a pool when we are building?

Yes, you certainly can. We can work and organise that with you.

Can you build to DA approved plans?

We certainly can. We charge a small fee to prepare a Fully Itemised Tender which can be a Turn Key if required.

Do you do Free Tenders if it is DA approved?

We still charge to do a Tender at a lower cost as this needs to be entered on our own Design, Estimating, and Operations Systems. We need to provide you with a cost that gives you peace of mind, no hidden costs, no surprises.

Do you do all DAs and Council Requirements?

Yes we do! We are a One Stop Shop. We take all the stress out of building your new home for you. Your tender will be prepared including all of your DA Costs and Council requirements.

Do you have any standard plans for sloping blocks?

Sloping blocks require a Customised Design to suit the slope of the block once the Contour Survey has been done. This is designed to the shape of your block to give you the maximum benefit of the slope.

Do you provide the Contour Survey and Geotechnical Reports if I do not proceed?

These reports are heavily subsidised for you personally by Zac Homes and if you wish to purchase the report at full cost, we are happy to do so.

How do I get started?

Book an appointment or visit our display homes at Homeworld, Box Hill to speak with one of our expert Sales Consultants. Then, bring the following documents to your appointment:

• 10.7 Planning Certificate – Section 2 & 5 if applicable
• Block Plan
• Sewer Diagram
• 88B if applicable
• Cheque Book, Credit Card or Pay by Direct Bank Transfer for the Tender cost.

How do I proceed and what is the next step?

Once payment is received for your new home, we order all necessary reports – this will take approximately 2 weeks.

Once you have approved the Design a full Tender will be provided to you outlining the entire cost of Your Project.

Learn about our processes here.

How do we choose our colours?

We provide a full Colour Consultation with a Professional Colour Consultant once your plans have been drawn. Our Colour Consultant will assist you with any questions or decisions you need help with.

What finishes can I have?

Rendering, Bagging, Acrylic Render, Brick and Cladding. If you have any other finish in mind please ask us, and we will try our best to accommodate you.

How long does it take to get a Tender?

It can range from 7 – 21 days.

What is the time frame to start building after approvals have been received?

This is usually 4 weeks as we will issue a work order once we get the DA approved from council. It takes this long as we have to issue a work order e.g. order bricks etc.

How long has ZAC Homes been in business?

We have been specialising in Custom Design, Standard Designs, Duplexes and Home and Land packages for over 30 years.

How much does the demolition generally cost?

It is usually in the region of $30,000-$40,000 depending on what material the existing house is and if there is any asbestos removal.

I am a licensed trades person, can I be a part of building my home?

By request, depending on which Trades person you are and the Construction is not held up, and we have a copy of your current up to date License.

Is there a restriction to house size for Custom Built Homes?

Not for building, but under 250m², the m² cost will be slightly more.

What slope of land is included in the standard site cost before it attracts an extra charge?

We allow 500mm cut and fill as standard.

What warranty do you offer?

We offer:

• 6 year home owners warranty
• Structural
• 3 months on cosmetic defects

Will I lose money I have paid for my Tender if I do not proceed?

ZAC Homes have done a considerable amount of work for you to produce your Tender, though we do not provide a refund if you do not proceed.

Want more information?

Contact our team using the form or using the details below

Phone: 1300 350 793

Email: sales@zachomes.com.au

Address: Unit 6, 119 Coreen Avenue, Penrith, 2750

Book an appointment online or visit us at our display homes at Box Hill and Marsden Park

We have just started our building journey with ZAC homes. We have chosen to build with ZAC homes as they have allowed flexibility with the design, resulting in a better usage of the living and bedroom spaces. Other companies had a rigid design which would have resulted in variation fees.

Concord

…ZAC Homes kept us regularly up to date with the progress of our home and the job was finished on time, which was very important to us. We are one hundred percent happy with our home and can thoroughly recommend ZAC Homes and their crew to anyone contemplating building a home.

Bilynda & Paul Robins

…Firstly I would like to thank the ZAC homes team for the experience that my wife and I have had when making the purchase of an investment property. The professionalism and dedication that was displayed, was by far the best that we have seen or experienced previously.

Bob F.

I can not speak more highly of this local building company. Right from the beginning they have been excellent to deal with…The finishes were very good and any work that I wanted fixed which was minor things was done

Lee

Very well managed with no hidden cost or surprises. Workmanship was excellent and very professional

Masood

Really pleased with the building process, communication and designs. Would definitely recommend.

Hannah Johnston

The customer service and assistance was superb with quick turn around times and patience with our queries. Everything from initial consultation, to colour selection to hand-over was organised easily and open communication was maintained throughout the process.

Daniel North
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